Orders are dispatched the same or no later than the next business day. This does not apply for items that are made-to-order which is clearly stated on the product pages. You will receive an email that will notify you of the carrier and tracking options.
If you want to return or exchange your product please contact us via firstname.lastname@example.org.
Returns and exchanges are accepted within 14 days of receiving the item. We accept only unused products in original packaging (tags must not be cut off). Customer is responsible for associated shipping costs unless the product is broken or defective. Please note that shipping charges are non-refundable. If the item is defective, please take a picture of the damage and email it to us.
Shipping and handling costs:
Slovenia: Small packages - 4€; Large packages - 8€
Europe: Flat shipping rate 8€
International: Small packages - From 12€ to 19€; Large packages (2kg+) - 45€
Delivery times range between:
- Slovenia: 1-3 working days
- Europe: 1-3 weeks
- US, Australia, Canada and other countries: 3-6 weeks
This is an estimate and does not include weekends or holidays.
For more details see our full delivery information.