Returns

RETURNS

It is our goal to make you and your doggo happy! That’s why returns and exchanges are accepted within 30 days of purchase. We accept only unused products in original packaging. Customer is responsible for associated shipping costs unless product is broken or defective. Please note that shipping charges are non-refundable.

Exchanges: Have you just received our product and for some reason it’s not what you expected? Don’t worry, you can always send it back and pick something else or we will give you a full refund (shipping costs not included).

Broken & defective products: We will replace it or give you a full refund and also take care of shipping costs.

If you want to return your product, don’t hesitate to contact us.

DELIVERY

Shipping Zone

Package Size

Estimated Delivery Time

Price

Slovenia

Small Accessories (Phone Cases, Bandanas)

Allow up to 2 working days

1,90€

Other European Countries

Small Accessories (Phone Cases, Bandanas)

3-6 working days

5€

Other Countries

Small Accessories (Phone Cases, Bandanas)

Allow up to 10 working days

5€

Please note that we are not responsible for any delays caused by mail carrier. If your order doesn’t arrive in estimated delivery time, please contact your local post office first. We are also not responsible for any customs charges or VAT.